Director of Human Resources
Membership Services Assistant
Paid Fellowship

Director of Human Resources

Population Connection has retained Nonprofit HR to conduct the search for their Director of Human Resources.

Reports to: VP for Administration and Membership Services/CFO


The Director of Human Resources performs duties at the professional level in all of the following functional areas: employee relations, training, recruitment/employment, affirmative action and employment equity program, benefits management, performance management, onboarding, policy development and implementation, IT management, employment law compliance and payroll functions. This position requires an extremely perceptive person who is capable of relating to individuals at all levels within the organization. The Director must be sensitive to employee morale and organizational needs and will work closely with the VP for Admin & Membership Services/CFO in supporting the offices in DC, CA and AR.  

Essential Functions:

  1. Administers various human resource plans and procedures for all organization employees; develops and implements policies and procedures to include the employee policies and procedures manual.
  2. Communicates with employees and management on various human resource policies, procedures, laws, standards and other government relations.
  3. Maintains employee files.
  4. Administers the compensation program; monitors the performance evaluation program and revises, creates/updates job descriptions as necessary.
  5. Negotiates and manages employee benefits plans, including claims resolution; communicates benefits information to employees and manages open enrollment.
  6. Manages all compliance testing including 5500, 415 Limit test, etc.
  7. Conducts recruitment effort for all exempt and nonexempt positions, temporary employees; manages internship partnerships and application process; conducts new-employee orientations; monitors career-pathing program; writes and places advertisements.
  8. Handles employee relations counseling, outplacement counseling and performs exit interviews. Coaches, counsels and guides managers before executing employee disciplinary actions.
  9. Responds to employee relations issues such as employee complaints.
  10. Maintains company organization charts and the employee directory.
  11. Maintains and coordinates employee recognition programs. Coordinates office holiday party, staff retreat.
  12. Manages IT outsource vendor.
  13. Maintains compliance with federal, state and local employment and benefits laws and regulations.
  14. Represents the organization for any unemployment claims.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


  • Bachelor’s degree.
  • Current PHR/SPHR certification required.
  • 7-10 years’ experience as an HR professional in a nonprofit or government agency.
  • Working knowledge of federal, state, and local existing and proposed laws/regulations affecting human resources management. Ability to interpret appropriate laws and policies and ability to advise management and employees accordingly.
  • Committed to the pro-choice agenda and progressive values.
  • Excellent verbal and written communications skills.
  • Computer proficiency.
  • Proven organizational and management ability.
  • Highly organized, detail-oriented, and able to handle multiple projects simultaneously in a fast-paced environment

Position Type/Expected Hours of Work: This is a full-time position. Standard days and hours of work are Monday through Friday, 9:00 a.m. through 5:00 p.m.

Travel: Some travel may be required

To Apply:  Qualified applicants, please forward a cover letter, resume, and salary requirements to: Yvonne Rivera, Director, Talent Acquisition, Nonprofit HR, yrivera@nonprofithr.com.

Membership Services Assistant

Population Connection is seeking an individual with experience providing exceptional customer service to join the Membership Services Department at its headquarters in Washington DC. This department is responsible for all member services activities, including processing donations and annual membership dues.

Primary responsibilities involve processing a high-volume of data entry, administrative support for membership retention, service, and acquisition; and database management of member services requests via mail, email, telephone customer service and performing a variety of other administrative tasks.


  • Strong experience in a member or client services capacity or environment and high volume data entry/database management experience.
  • Experience working in a membership services organization/division of a non-profit organization or association is highly preferred.
  • Exceptional customer service and interpersonal skills, especially the ability to communicate with individuals in person, on the phone and via email.
  • Well-developed problem solving and organizational skills. Must be able to handle multiple projects, tasks and deadlines with ease and at the same time be flexible and adapt to changing work priorities.
  • Excellent follow-up skills and ability to accurately and quickly proof work product.
  • Ability to work effectively as part of a team.
  • Advanced skills in Microsoft office applications and web-based programs are required.
  • Candidate with database experience (Money Maker in particular) will be giving first consideration.


  • Minimum AA degree.
  • Typing speed between 55 and 80 words per minute

 Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Type/Expected Hours of Work: This is a full-time position in our Washington, DC office. Standard days and hours of work are Monday through Friday, 9:00 a.m. through 5:00 p.m.

Compensation & Benefits:

Salary: $45,500

Benefits: Health, dental, Life insurance, 401k retirement plan with employer match, holiday pay, generous sick pay and annual leave.

To apply: Email cover letter and resume (letter may be included in the body of the email) to Jessica Duarte, Director of Membership Services at jessica@popconnect.org  Please reference “Membership Service Assistant” in your subject line.No calls please.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment offers are contingent upon a clear background check.

Paid Fellowships

Population Connection offers fellowships in Washington, D.C. for recent college graduates and graduate students with a special interest in population issues. Each fellow has a responsible role working with a specific department and becomes an essential part of that department’s staff.

Email cover letter, resume, and a brief writing sample (1-3 pages) to fellowships@populationconnection.org.

Fellowships are full-time. Compensation is $1,500 (before taxes), paid every two weeks. Fellows earn 3 hours of annual leave and 7 hours of sick leave per pay period. Full medical and dental insurance coverage is offered to fellows who are permanent residents or citizens of the United States.



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